'We want another server now': Waiter ignores customers for hours after they insult staff members

Advertisement
  • 01
    Window - CAFE BAR 'Why is this the first time you are coming to the table? We have been here waiting for over 45 minutes' NEMERS
  • 02
    Font - I made an entitled customer wait for hours after they complain about slow service LOC This happened last summer; after watching rSlash videos all night I was reminded of this and thought some people might get a kick out of this.
  • 03
    Font - I am a waiter at one of the nicest restaurants in my home town. I am pretty personable and always end up striking friendly conversations with my tables. I have a million and a half stories about people who were seemingly very friendly but ended up stiffing me on my tips but this is r/MaliciousCompliance so I'm going to tell you why you shouldn't be a di to your server until AFTER you receive your food.
  • 04
    Font - It's a beautiful day, and the restaurant is on the water. Every nice day is absolutely packed. My restaurant does not take reservations of any kind ever so people have to go in person, request a table, leave then come back later to eat. Normally locals understand and expect this, there is no problem, but we are a tourist town. When newcomers try to get tables there is always trouble (this is important in a second).
  • 05
    Font - Now I am SWAMPED. I have had my section full for the entire day and hadn't had time to go on a single 5 minute break since the start of my double shift at 10am, it's now around 6pm. A couple lands at one of my tables in the corner and they are already upset because they had to wait to get a table after a new girl had tried to take a reservation for them over the phone and they had to be called back and told that they had to come in to reserve a spot. I nod to them, acknowledging that I se
  • 06
    Font - dealing with a particularly s table at the time. Any server reading this will know the type.) Every fre ting time you come back they need something else. They ask for ketchup, you bring ketchup, then once your back, they ask for refills on drinks, you run and do that, and then they need salt and they want to order more food blah blah blah.
  • 07
    Font - Now at this point, there are two things you need to understand, one, they had sat around waiting for a table for over an hour before being sat, and two, our restaurant has food runners... for those of you who are not familiar with this, it is a group of high school kids that (for around 6% of all tips the restaurant receives) will take care of running your food to your table for you.
  • 08
    Font - Now I was also the only person that treated the food runners like human beings instead of pack mules. Because of this, my food runners were very well organized and would happily help me out when I was swamped. A food runner had gone to my table, offered them water, brought them silverware, and told them I would be over shortly.
  • 09
    Font - 5 minutes later, I roll up and start my speech. "Hello, my name is Gray, and welcome to the restaurant! sorry for that wait as you can tell I'm really busy and..." the man cuts me off "what's your name?" he asks condescendingly. "Gray," I reply. "Gray," he starts up again, "why is this the first time you are coming to the table?" "We have been here waiting for over 45 minutes" They had literally gotten there no more than 8 minutes ago and thought I hadn't noticed them walk in. "You are by
  • 10
    Font - now I was already having a bad day, and I was on my second part of a double shift that I knew would go well past midnight, so I was having none of it. this guy goes on to insult my posture, my accent, my clothing (I'm wearing a fu ing uniform), and a myriad of other things. At this point, I'm staring straight through him, not listening to a single word.
  • 11
    Font - Finally, he says, "We want another server NOW. You should be fired for your incompetence," I smile; he would not have asked for that. He basically just gave me the green light to f up the rest of his evening.
  • 12
    Font - I'm friends with everyone in the restaurant, when I have a request, it can usually be handled almost instantly. But this time was going to be different. I walk to the hostesses table and see one of my best friends (let's call her Emma) crying under the counter. Emma is a 4"6 adorable Hispanic girl who was 20 years old. She was just a tiny little thing, and she needed a step stool to address people at the front desk. She had a cabinet that she could literally sit in and take naps, and she
  • 13
    Font - I asked her if she wanted some revenge, and she said hyes. I told her to take as long as she could, but apparently, I was not good enough, and they wanted a new table. She smiled; she knew what was going to happen. I told my water buddy John that Emma was going to send him a table in an hour or so and went back to work. That couple watched 3 tables sit down, order their food, eat, pay, and leave before they even got to order. They sat and wanted the entire time just to try and stick it to
  • 14
    Font - The look on their faces as I haply and efficiently took care of all my tables right in front of them was priceless. Since they were not my table anymore I didn't visit them once. After they were moved, ate, and left. I asked the waiter that took their table how they were. He said they were very polite and patient with him. I think that will be the last time they treat wait staff so horribly.
  • 15
    Font - Original-Network853. Having been a waitress many times... I love that you did this. I'll never understand people who treat waitstaff like s... like when they complain about prices as if it's your fing decision.
  • 16
    Font - grayson1228 OP. Right like we can change that. A huge problem at our restaurant is people who will eat all their food then say it was bad and want it scratched off the bill. It's honestly worse than people who complain about price because it hurts your tips.
  • 17
    Font - zxcoblex I think everyone should have to work either retail or the service industry. It would fix a lot of people like this.
  • 18
    Font - [deleted] People underestimate the amount of work these people put in. Waitering can be absolute drudgery and constant stress from the amount of things you're juggling at once. Mad respect 29 Reply Share grayson1228 OP- Thank you I appreciate the encouragement
  • 19
    Font - Thoreau80 +2 So, for every $100 you make in tips the food runner gets only $6? cks to be them. 31 Reply Share grayson1228 OP. Yes that would be true but they also make around $11 an hour where as the waiters get around $3.25 an hour. Most of the wait staff pulls in around $160-250 a night so that times 6 is around 1,200 6% of that is like $72 split between however many runners we have plus their hourly rate.
  • 20
    Font - ✪ [deleted] Be nice to service people folks.
  • 21
    Font - 4-0 NorskGod Loki Whomever the guy was with probably chewed him up one-side and down the other over his rudeness so that is why he was nice after he was moved.
  • 22
    Font - NorskGod Loki Don't mess with the people that serve you your food. Just saying....be nice - it goes a long ways. People arguing about prices....there is the door. Do not let it hit you in the backside.

Tags

Scroll Down For The Next Article